Global Account Analyst
Company: Leprino Foods
Location: Denver
Posted on: April 18, 2024
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Job Description:
Within our Global Supply Chain division located in Denver -
Leprino is seeking Global Account Analyst (or Associate Global
Account Analyst based on candidate experience) to continue
providing award-winning global service support for our customer
base while moving our organization to even larger level of customer
satisfaction! We take pride in our vision to be "world's best", it
is why we work harder, invest more, and continually innovate. At
Leprino Foods, starting compensation for this role typically ranges
between $62,000 and $80,000. This position has an annual target
bonus of 5%.
As member of the global customer account team, you will represent
Leprino Foods with major customers such as Pizza Hut, Domino's
Pizza, Papa Johns, Little Caeser's, Nestle, Danone, Kraft-Heinz,
and many others.
You will become proficient in Order Management, Customer Service,
Global Trade Support, and any Technology support as needed.
Provide outstanding customer service to internal and external
customers through all aspects of order management including account
setup, order entry, price setup, documentation, as well as
management of the execution of customer fixed price agreements.
Resolve issues daily related to late deliveries, quality
complaints, pricing inquiries, and other customer concerns.
Prepare applicable documentation per predetermined
requirements.
Coordinate cross functionally to facilitate flawless order
fulfillments.
Maintain, run, and distribute predetermined reports.
Identify and escalate service and global trade issues that may
arise.
Support collaboration with the service team to ensure a seamless
customer experience.
Support trade compliance activities within the team's scope.
Support components of order to cash related processes of global
services systems including troubleshooting.
May support technology projects with prescribed tasks/testing.
You Have At Least (Required Qualifications):
A Bachelor's degree in Business, Economics, Supply Chain, or
related field.
Experiences similar to a B2B service background. This is NOT a call
center/traditional customer service position - the service you
provide will be to domestic and internationally based multi-billion
dollar a year CPG, manufacturers, converters, distributors, global
pizza chains, and many others.
The ability to work a weekly 3/2 (office/home) hybrid schedule.
Leprino Foods celebrates and supports diversity. We believe in
equal opportunity and do not discriminate on the basis of race,
religion, ethnicity, national origin, gender, sexual orientation,
age, marital status, veteran status, or disability. We know we are
better together and are committed to creating an inclusive and
supportive culture that leverages the unique talents, experiences,
background, and perspectives of each individual employee.
Offering You In Return:
A chance to be part of a global team of individuals passionate
about producing and delivering high-quality products that help feed
and nourish families around the world. Leprino Foods could not be
where it is today without our incredible employees. That is why we
share in our success together by rewarding you for your hard work.
Hiring great people who are in it for the long run is our goal.
Through competitive salaries and bonuses, life,
medical/dental/vision coverage, voluntary benefits, employee
assistance programs, wellness incentives, tuition assistance,
vacation, ten paid holidays, sick time, paid parental leave, annual
merit increases, as well as the LFC Profit-Sharing & 401(k) plan.
Your impact will be noticed and rewarded, as you seek to further
our company, our customers, and one another.
Our Story:
Leprino Foods' history dates back over 70 years, when Jim Leprino
first started making small batches of mozzarella for local markets
and eateries in the Little Italy neighborhood of Denver. We've
grown a bit since then. Today, Leprino is the world's largest
manufacturer of mozzarella and lactose, and a leading producer of
whey protein. Still owned by Jim and the Leprino family, our sights
are set to be the "World's Best Dairy Food and Ingredient Company."
To help us achieve that bold vision, we're looking for our secret
ingredient: You. A motivated team member who is the best at what
you do. Three people in a small corner grocery store in the early
1950s have now grown to almost 5,000 employees throughout 16 global
locations. Will you join us on our journey? Leprino Foods Company
utilizes the services of Psychemedics to perform our Hair Follicle
Drug Testing. Additional information about this process can be
obtained at https://www.psychemedics.com
Leprino Foods requires all individuals to wear the appropriate
Personal Protection Equipment (PPE) as required by the role and
location.
Leprino Foods Company supports a drug-free workplace and is an
EEO/Affirmative Action Employer - M/F/Disability/VeteranNearest
Major Market: Denver
Keywords: Leprino Foods, Castle Rock , Global Account Analyst, Professions , Denver, Colorado
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