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Field Operations Specialist

Company: Commnet Broadband
Location: Castle Rock
Posted on: January 24, 2023

Job Description:


General Purpose and Scope
The Field Operations Specialist is responsible for providing support and assistance to the Network Field Operations team and Operations Manager. The ideal candidate strategizes process improvement to ensure that everyone in the business unit completes all tasks on schedule.
Duties and Responsibilities (include but not limited to)

  • Optimize and assist with managing inventories

    • Technician Inventories
    • Customer Inventories
    • Test Equipment
    • Generators / Trailers

    • Assist with purchasing process, PO and PID processes.
    • Identify and document new or advanced processes and procedures aimed to improve Field Personnel.
    • Create training, Coordinate knowledge sharing
    • Assist with logistically coordinating technician dispatches, as needed
    • Communicate and collaborate with internal departments as well as with external customers and vendors
    • Identify project priorities and deadlines for Field Operations. Verify maintenance timelines are met and report accordingly.
    • Attend meetings on new projects and report back to Team timelines and expectations
    • Create and distribute reporting and analytics on the completion of PM's (Preventative Maintenance)
    • Provide information to state and local agencies in the event of disasters.

      Required Qualifications

      • Proven organizational skills, including time management.
      • Strong analytical and problem-solving skills.
      • Self-sufficiency and an ability to work with minimal supervision.
      • Strong verbal and written communication skills.
      • Attention to detail.
      • Fundamental understanding of Telecommunications Network Operations
      • Experience with the Microsoft suite of products: Excel, Word, Power Point, Outlook, Teams
      • Ability to sit or stand at a desk or computer terminal for eight hours per day

        Desired Qualifications:

        • Demonstrable Project Management &/or PM support experience preferred
        • Field Service experience in Telecommunications or related field
        • Experience with Sitetracker or Salesforce
        • Experience with asset management process and software

          About the Company:
          Commnet has been the backbone of rural networks in the United States for decades. We enable or directly deliver high-quality broadband communications services to Tribal Communities and Rural America, driving digital inclusion and providing access to education, work, healthcare, safety, entertainment, and community connectivity. If you have visited the rural west, it is most likely that you have roamed on a wireless segment of our network. If you have needed healthcare or emergency services in these areas, your data likely moved across our fiber. If you know any children or college students studying for a brighter future, we are the network team running connections behind the scenes to support their education. Through the power of partnerships, we enhance the effectiveness of our efforts. Working with local stakeholders means better service to tribal communities, rural telecommunication companies, organizations, and government agencies. Commnet works to enhance the lives of real people through any available avenue we can find. With an eye on the future, Commnet is bringing coverage and faster fiber connections to more communities and partners, facilitating a better and more connected future for everyone.
          Compensation & Benefits:
          Hiring Compensation Range: $29.00-$33.00 hourly (compensation determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).
          Benefits: Commnet is proud to offer a comprehensive suite of benefits to all regular full-time positions (hourly & salaried) to promote overall health, wellness, and financial security for you and your family. Benefits include health, vision, dental, HSA/FSA, life and AD&D, short/long term disability coverage, Parental Leave, emergency travel assistance, 401k, and remote/hybrid work benefit. All employees also get access to the Employee Assistance Program (EAP), which includes services such as 100% confidential counseling, financial information/resources, legal support, and general wellness issues.
          **A Note to Agencies** All resumes submitted by search firms/employment agencies to any employee at Commnet Broadband (the Company) via email, the internet or in any form and/or method will be deemed the sole property of the Company, unless such search firms/employment agencies were engaged by the Company for this position and a valid agreement with the Company is in place. In the event a candidate who was submitted outside of the Company agency engagement process is hired, no fee or payment of any kind will be paid.
          All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.


Keywords: Commnet Broadband, Castle Rock , Field Operations Specialist, Other , Castle Rock, Colorado

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