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Minnesota Seniors & SNBC: Care Coordinator - Telecommute

Company: UnitedHealth Group
Location: Castle Rock
Posted on: November 19, 2022

Job Description:

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)
As part of a care management team who will manage complex members, the MN Seniors & SNBC Care Coordinator will be the primary care manager for a panel of members with complex health needs that are enrolled in MSHO/MSC+ or SNBC products and are eligible for benefits through an Elderly Waiver. This position will support home and virtual visits with their members and meet all state requirements for care coordination. Care coordination activities will focus on supporting member's medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care. There is a strong focus on addressing racial disparities, delivering person-centered care, collaboration with the county and community organizations and creating innovation and value within our programs.
If you are located in Scott County Savage, MN or Hennepin County St. Paul or Minneapolis, MN, you will have the flexibility to telecommute* as you take on some tough challenges. -
Primary Responsibilities:

  • Serve as primary care manager for high medical risks / needs members with comorbid behavioral health needs
  • Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic (SDoH) needs
  • Develop and implement individualized, person-centered care plans inclusive of goals, opportunities and interventions aligned with a person's readiness to change to support the best health and quality of life outcomes by meeting the member where they are
  • Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
  • Provide referral and linkage as appropriate and accepted by member (may include internal consult opportunities such as Housing Navigator, Pharmacy Team, Peer Specialist, etc. or community-based provider referrals such as PCP, specialists, medication assisted therapy referrals, etc.)
  • As a Care Coordinator, you will play a critical role in supporting this new health plan foster a person-centered approach to care that prioritizes the commitments we've made to addressing health inequities in, and in collaboration with, historically oppressed and underserved communities
  • In this role you will have the opportunity to work at home with field-based requirements. You will primarily be working with members in St. Louis County or Scott County. You must live in one of these counties or within a commutable distance as you will be required to complete face-to-face assessments, as needed

    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
    Required Qualifications:

    • Bachelors level in social work or related field
    • 3+ of direct clinical experience in a healthcare setting
    • 2+ directly serving individuals with mental health or substance use disorders
    • 1+ -years of experience with local behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non-emergent transportation, utility assistance, housing / rapid re-housing assistance, etc.)
    • 1+ years of experience with MS Office, including Word, Excel, and Outlook
    • Reside in St. Louis County or Scott/Hennepin County -
    • Reliable transportation and the ability to travel within assigned territory to meet with members and providers
    • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

      Preferred Qualifcations:

      • Current, unrestricted independent licensure as a Social Worker or similar licensure (such as LPCC, LMFT, LP)
      • Demonstrated experience / additional training or certifications in Motivational Interviewing, Stages of Change, Trauma-Informed Care, Person-Centered Care
      • Experience working in team-based care
      • Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders)
      • Background in Managed Care

        To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
        Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)
        *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
        **PLEASE NOTE** The Sign On Bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a Sign On Bonus.

        Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
        UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Castle Rock , Minnesota Seniors & SNBC: Care Coordinator - Telecommute, Other , Castle Rock, Colorado

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