DHL Lead Courier / Night Shift - Denver CO

Company: DIRECT PARCEL INC
Location: Denver
Posted on: December 30, 2025

Job Description:

Job Description Job Description Description: Job description Monday through Friday Job! What makes DHL great? Our People! We know each employee’s individual contributions make us the 1 Delivery and Logistics Company in the world. DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. Start YOUR career with DHL today… As a Driver/Lead with our company, you will interview couriers at the end of the night in ordee to reconcile all shipments and organize Material Handling (personnel and equipment) to meet customer requirements in receiving and shipping. Ensures strict adherence to company standards and policies. Provides excellent communication and empowerment to all team members. As well as when needed you will complete deliveries and pick-ups of a route area, Routes and vehicles will be assigned as needed and may vary. Responsibilities will include; operating a handheld electronic scanner; following all established guidelines and procedures in sorting and loading assigned vehicle; Identifying and organizing delivery stops; complying with delivery procedures and Instructions; and driving in a safe manner within speed limits and in compliance with local traffic laws. Physical requirements Include: the ability to safely operate a motor vehicle; repetitively lifting and moving shipments of 40 pounds, and few up to 70lbs. Unauthorized passengers in your delivery vehicle are not allowed at any time. Company vehicles are never to be used for personal reasons. HOURS: Full time: Start time: 1:30pm. Until close: 8:30pm~9:30pm. Hours vary based on season and company's needs. Key Responsibilities: Hourly review of all routes in Debrief / Establish route support. Under tight deadlines, drives vehicle to customer sites, climbs in and out of vehicle, and walks up and down stairs as required to pick up and deliver documents and packages to and from customers according to established procedures, in all weather conditions. Picks up, handles and delivers time sensitive documents and packages in a safe and punctual manner considering traffic patterns, alternative routes, traffic regulations, and driving conditions in order to meet customer and DHL time requirements. Ensures all delivery material received is safely delivered to correct consignee. Operates a scanner to record shipping and package information for documents/packages picked up or delivered. Maintains good work habits, including reporting to work on time and adhering to standard work and safety procedures. Reports any suspected breach of security or unusual happenings to supervisor immediately. Orienting, training, assigning and checking the work of lower level couriers (5-10). Responsible for managing communications and assisting with claims and escalations in a timely manner, such as: - Respond to emails and inquiries promptly and professionally. - Assist in the management of escalations and claims, ensuring timely resolution. - Maintain organized records and documentation related to clerk activities. - Collaborate with team members to improve processes and enhance service delivery. - Provide general administrative support as needed. Employee Benefits & Incentives DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include: Competitive Pay ($23/hour) with opportunity to grow and change to Salary position. Bonus/Incentive Programs. Medical, Dental, Vision, well-being programs. Generous Paid Time Off. Outstanding training opportunities. DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:https://www.eeoc.gov/employers/eeo -law-poster We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at 385-216-1864. Requirements: Skills & Qualifications: Strong verbal and written communication skills. (required) Excellent organizational and time management abilities. Ability to work collaboratively in a team environment. Proficient in using communication and claims management software (Microsoft). Detail-oriented with strong problem-solving skills. Previous experience in claims management or customer service is a plus. Valid Driver’s License and a Motor Vehicle Record that meets Driving Privileges standards . (required) Must be 21 years old. (required) Excellent customer service skills. Map reading skills and knowledge of delivery area preferred. Previous professional driving experience, preferably in a delivery role. Candidate must pass pre-employment background, drug and medical physical screening if needed. Physical Requirements: Must be able to lift up to seventy (70) lbs occasionally Must be able to lift forty (40) lbs frequently Must be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedly.

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