Accela Senior Business Analyst

Location: Denver
Posted on: June 23, 2025

Job Description:

Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking an Accela Senior Business Analyst to join our team. JOB SUMMARY This position serves as a liaison between business users, functional subject matter experts, systems analysts, and technical developers. Responsibilities include analyzing business processes by assessing current and future state process flows, documenting process diagrams, eliciting and documenting requirements, performing system fit/gap analysis, contributing to design specifications, developing and overseeing technology-related request for proposals, and participating in systems testing. As a key member of technology services, this role contributes to delivering high customer value through innovative solutions and plays a crucial part in exceeding customer expectations. QUALIFICATIONS Bachelor's Degree in computer science, information systems, business administration, mathematics or a related field. o Additional appropriate type and level of experience may be substituted for the minimum education requirement on a one (1) year for one (1) year basis. Minimum of five (5) years of recent, professional-level experience in business analysis, including at least two (2) years in a lead role on projects of varying sizes. This experience should include: Leading process analysis and improvement initiatives that span multiple teams or departments. Identifying and delivering enterprise-wide system enhancement recommendations. Conducting technical evaluations in complex, highly integrated software system environments. Developing process and system diagrams to document current and future state operations. Producing end-user training documentation or converting technical content into training materials. Creating process handoff and system integration diagrams across interconnected systems. Collaborating effectively with peers, customers, and vendors to achieve shared outcomes. Assisting both technical and non-technical stakeholders in understanding the impact of process handoffs on requirements and system integrations. Clearly documenting workflows for use by internal teams and organizational leadership. Defining requirements to integrate new tools into existing technical infrastructure. ADDITIONAL SKILLS REQUIRED Must be able to obtain CJIS Certification within 90 days from start date. Strong written and verbal communication skills. Highly self-motivated with strong organizational abilities. Focused on delivering exceptional customer experiences. Proficient in facilitating customer interactions and engagements. Skilled in problem analysis and root cause identification. Effective in preparing and delivering presentations on a variety of topics. Experienced in building consensus and managing conflict. Capable of conducting successful negotiations. PREFERRED EXPERIENCE Experience across a broad spectrum of technology solutions ITIL/ITSM Agile/Scrum Business Process Management (BPM) Lean Six Sigma / Lean process development Change Management Business case development and delivery Accela or similar workflow platforms Experience with AI tools is a plus Microsoft Office including Visio, Azure DevOps RESPONSIBILITIES Act as principal liaison for business stakeholders and as a key point-of-contact to technology services, internal/external agencies, and vendors on their behalf. Facilitate team understanding and elicit requirements for systems, integrations, and future state functionality. Partner with business stakeholders to identify problems/opportunities, assist in developing these into project/initiatives, and work within technology services to move these into the project pipeline. Understand business processes and system capabilities for complex, integrated systems. Work with vendors to understand system intricacies and process needs to advocate for the best possible solution. Utilize Azure Dev Ops (ADO) for all project tracking purposes. Create functional process fit/gap analysis documentation which identifies and recommends resolution of any process, system, and integration related gaps. Make suggestions for any as-is or to-be processes which are lacking and/or present a risk and help mitigate them, before they become an issue. Follow TS best practices: documentation, project, and change management processes. Collaborate with business stakeholders, technology services teams, internal/external agencies, vendors, et. al to support the organization’s mission, vision, and goals. Pay range: $60-$65/hr Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.

Keywords: , Castle Rock , Accela Senior Business Analyst, IT / Software / Systems , Denver, Colorado