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Manager Product Management - Mobile Device

Location: Castle Rock
Posted on: January 12, 2021

Job Description:

Company Overview:Charter Communications is America's fastest growing TV, internet and voice company. We're committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter's business strategy and it's the philosophy that guides our 90,000 employees.JOB SUMMARYResponsible for defining, launching and lifecycle managing the device portfolio (e.g. smartphones, accessories, etc.). Input gathering and authoring of device requirements, recommending and gaining approval for the device roadmap, and general portfolio management are at the center of a fast paced, highly visible effort. Further, driving the device certification process, facilitating marketing efforts, supporting device forecasting and maintaining the OEM relationships are also major functions of the role. Cross-functional team building is essential to this position. Input gathering, managing product requirements and vendor management is at the center of a fast paced, highly visible effort. Other major responsibilities include directing promotional efforts, coordination with sales and care channels, and supporting auditing and operations.MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhance the customer experienceDeep understanding of industry best practices in product development process specific to the Cable or telecommunications space and translate appropriate steps for unique organization and market positionCollaborative information gathering to translate high level process goals into specific sub-processes with appropriate documentationDevelop communication plan for stakeholders and process participantsProactively identify analysis to support the effort and conduct with deep analytics when appropriate while maintaining an eye toward the bigger pictureSupport the development and communication of Product Strategies dependent on new services/features to drive financial results. Work with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.Lead content and product launches and enhancements of products in the two Charter Operating Units to include working with Corporate Engineering, Corporate and Field Marketing and Field Engineering.REQUIRED QUALIFICATIONSSkills/Abilities and KnowledgeAptitude and eagerness to learn from a new environment and make an impact quicklyAbility to manage and foster changeAbility to lead large, cross-functional teams in order to achieve business goals and resultsAbility to listen to multiple points of view and synthesize against goals for recommendationsAbility to plan, prioritize and organize effectively and independentlyAbility to handle multiple projects and tasksAbility to manage a teamAbility to make decisions and solve problems while working under pressureAbility to show judgment and initiative and to accomplish job dutiesAbility to analyze and interpret data and synthesize recommendationsAbility to communicate with all levels of management and company personnelAbility to communicate orally and in writing in a clear and straightforward mannerAbility to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)Proficiency with Word, Excel, PowerPointExcellent organizational and office management skillsExcellent cognitive and communication skillsExcellent analytical skillsStrong business sense and sense of urgency to achieve business resultsEducationBS in Engineering or other technical degree related to telecommunications, field or operational / process optimization related field requiredMBA preferred, but not requiredRelated Work Experience Number of YearsProduct Development Process 5-7Related industry experience (Cable, Telecommunications,Software/Online Services) 5-7Product Management and/or Product Development Experience Required, preferably in Cable, Telecommunications, Software or Web ServicesWORKING CONDITIONSOffice environmentLimited TravelSalaries depend on geography, experience, and education; negotiations begin at $72200.00For more information on Spectrum's benefits, please click here.

Keywords: SPECTRUM, Castle Rock , Manager Product Management - Mobile Device, IT / Software / Systems , Castle Rock, Colorado

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