PM Front Desk Supervisor
Company: Renascent Lincoln Park LLC
Location: Greeley
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Description: Job Title: Front
Desk Supervisor Department: Front Office / Guest Services Reports
To: Director of Rooms / General Manager FLSA Status: Non-Exempt
Location: DoubleTree by Hilton Greeley at Lincoln Park Date:
06/17/2025 About the Role: Are you a natural leader with a passion
for hospitality and a calm, confident approach to problem-solving?
DoubleTree by Hilton Greeley at Lincoln Park is seeking a dedicated
and service-focused Front Desk Supervisor to help lead our guest
services team. In this role, you’ll support the Front Office
Manager by supervising daily front desk operations, mentoring team
members, and ensuring every guest receives a warm welcome and a
seamless stay. You’ll also be empowered to strategically and
willingly diffuse challenging situations with professionalism,
empathy, and sound judgment. What You’ll Do: Supervise front desk
operations and support team members during assigned shifts. Train,
coach, and motivate front desk agents to deliver exceptional
service. Handle escalated guest concerns and service recovery with
confidence and care. Ensure accurate check-in/check-out procedures,
billing, and reservation handling. Coordinate with housekeeping and
maintenance to ensure room readiness. Assist with scheduling,
timekeeping, and performance feedback. Maintain Hilton brand
standards and uphold safety and security procedures. Act as Manager
on Duty when assigned. Work Environment: Fast-paced, guest-facing
hotel lobby setting. Frequent standing, walking, and interaction
with guests and team members. Supportive, team-oriented culture
focused on service excellence and leadership. Why Join Us? Be part
of a respected Hilton property in the heart of Greeley. Lead a
passionate team in a professional and welcoming environment. Enjoy
competitive pay, full benefits, and Hilton Team Member travel
perks. Grow your career in hospitality with opportunities for
advancement. Requirements: What We’re Looking For: 1–2 years of
front desk or guest services experience, with at least 1 year in a
supervisory or lead role. Strong leadership, communication, and
conflict resolution skills. Ability to remain calm and professional
in high-pressure situations. Proficiency in hotel systems and
Microsoft Office. Flexible availability, including nights,
weekends, and holidays. Ability to stand for extended periods and
lift up to 25 lbs.
Keywords: Renascent Lincoln Park LLC, Castle Rock , PM Front Desk Supervisor, Hospitality & Tourism , Greeley, Colorado
