Chili's Grill & Bar, Hourly Certified Shift Leader - Castle Rock, CO

Company: Chili's
Location: Castle Rock
Posted on: March 16, 2023

Job Description:

Role Overview

Chili's CSLs are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful CSLs are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.

For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our CSLs are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, CSLs are a critical link to making it all happen.

Responsibilities

• Plan and implement weekly, monthly and yearly financial budgets
• Oversee all operations to ensure a great Guest experience
• Role model and hold Team Members accountable to operational and quality standards
• Foster open communication between Team Members and Management team
• Influence Team Member behaviors by championing change and restaurant initiatives
• Drive business results by utilizing Chili's systems to effectively control costs
• Follow operational systems, such as our Manager Timeline and performing quality Line Checks
• Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
• Understand and practice safe food handling procedures
• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant
• Check out our wage and benefits information here:
  About Us
  
  Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.
  
  About You
  
  • Dependable team player
  • Prefers to work in a fast-paced environment
  • Great multitasking skills
    Associated topics: back end, bakery manager, conference, director food and beverage, frontend, operations manager, restaurant general manager, restaurant leader, service manager, shift leader

Keywords: Chili's, Castle Rock , Chili's Grill & Bar, Hourly Certified Shift Leader - Castle Rock, CO, Hospitality & Tourism , Castle Rock, Colorado