Operations Manager
Company: AMR
Location: Lafayette
Posted on: January 13, 2026
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Job Description:
Job Description: Operations Manager Arvada Colorado - ON SITE
$90,000 to $110,000 DOE This role is bonus eligible The purpose of
this position is to manage the day-to-day operations and to meet
the values, guiding principles, operating and strategic goals of
AMR. A Manager of Operations must work to meet the business
objectives of the organization by ensuring internal and external
customer satisfaction and positive community relations, retaining
profitable market share and driving non-acquisition growth.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Demonstrate that internal
customers are as valuable as external customers; project
appreciation and respect for all team members. Analyze markets and
develop plans which match the supply of out-of-hospital healthcare
services appropriately to meet customer demands. Ensure optimal
service levels to agencies, hospitals, and the medical community.
Analyze information regarding customer satisfaction, modify
processes, and counsel employees to ensure high levels of customer
service. Negotiate contract provisions and modifications.
Participate in the resolution of issues with members of community
and political groups and other agencies. Plan, control and monitor
operating budgets for assigned areas of responsibilities.
Participate in marketing activities and business development to
increase revenues and decrease costs. Prepare and analyze financial
and other data reports. Make modifications to operations to contain
costs. Design, implement and maintain processes to maximize quality
of operations. Ensure compliance with AMR policies and procedures.
Ensure continuous quality improvement through clinical management,
communications center, and protocol interaction. Establish a
program for disaster planning and take control of situations as
needed during times of disaster. Manage employee performance by
setting and communicating standards, measuring results and
providing feedback. Participate in the resolution of labor disputes
and ensure effective relationships with union representatives.
Monitor and ensure compliance with OSHA, EEO, and other applicable
local, state, and federal laws governing business and employee
relations. Manage inventory (including the fleet of vehicles) in a
cost-effective manner. Minimum Qualifications Bachelor’s degree in
business, healthcare or appropriate field of study. Minimum of
three to five years in general management experience, including
financial management and employee supervision. Demonstrated
effective track record cultivating relationships with internal and
external customer-base. Minimum of two years emergency medical
operations experience. Driving record in compliance with AMR policy
regarding insurability. Why Choose GMR? Global Medical Response
(GMR) and its family of solutions are dedicated to delivering
compassionate, quality medical care, primarily in the areas of
emergency and patient relocation services. Here you’ll embark in
meaningful work that will make an impact on you and the customers
we serve. View our employees’ stories on how we provide care to the
world at EEO Statement: Global Medical Response and its family of
companies are an Equal Opportunity Employer, which includes
supporting veterans and providing reasonable accommodations for
individuals with a disability. More Information about this Job:
Check out our careers site benefits page to learn more about our
benefit options.
Keywords: AMR, Castle Rock , Operations Manager, Healthcare , Lafayette, Colorado
