Patient Care Coordinator - OBGYN, Castle Rock
Company: OnPoint Medical Group
Location: Castle Rock
Posted on: January 24, 2023
OnPoint Medical Group is searching for an outstanding Patient
Care Coordinator to join our team at South Denver OBGYN in Castle
Rock! Come join a great group of medical professionals as our
network continues to grow!
OnPoint Medical Group is a physician-led network of skilled Primary
and Urgent care providers who are committed to expanding access to
quality healthcare in the most effective and affordable manner
Our "Circle of Care" has one primary goal - to ensure the health
and wellness of members and their families. We do this by providing
access to a comprehensive menu of medical services from one unified
physician group in their neighborhoods. With doctors, nurses,
specialists, labs and medical records all interlinked and
coordinated, patient care has never been in better hands.
The Patient Care Coordinator works in the front office of OnPoint
Medical Group's medical clinics. This position is responsible to
greet patients, answer phone calls timely, activate patient files,
and move patients through a pre-determined protocol to ensure a
smooth visit with the clinic providers. This position is required
to provide excellent customer service to new and existing patients
as this position is often the first interaction that a patient has
with OnPoint Medical Group.
Essential Duties and Responsibilities:
The following statements are illustrative of the essential duties
of the job and do not include other nonessential or peripheral
duties that may be required. We retain the right to modify or
change the essential and additional functions of the job at any
Responsible for greeting incoming patients in person or over the
phone in a friendly and professional manner.
Completes pre visit planning including but not limited to,
contacting patient for updated insurance, completing insurance
verification and updating patient record.
Responsible to registering new patients and verifying patient
information is correct for existing patients.
Collecting co-pays and payments when needed.
Responsible to answer inbound calls to schedule patients as well as
act as liaison to clinical staff for patient questions.
Completes administrative duties that ensure the patient's visit is
smooth, billing can be processed in a timely manner, and the front
office remains clutter-free and organized.
Responsible for completing outbound calls to patients to schedule
Performs duties to achieve or exceed established service
Maintains confidentiality and follows HIPAA guidelines.
Punctual and regular attendance is an essential responsibility at
Follow instructions and respond to management direction.
Ability to work in a group but complete assigned tasks
Ability to complete individual assigned tasks as well as complete
the tasks for the success of the clinic.
Works well with people and can display empathy appropriately.
Ability to actively listen and respond appropriately.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required for this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
High School Diploma or High School Equivalency
Strong computer skills required
Some college - medical, business, and accounting focus
Customer Service Experience
Current CPR card
1-2 years of experience in a business office or clinical
EMR experience preferred-Athenahealth practice management
Supervisor Responsibilities: This position has no supervisory
Job Elements and Working Conditions:
While performing the duties of this job, the employee is regularly
required to stand; use hands to finger, handle, or feel; reach with
hands and arms, and talk or hear.
Occasionally required to walk; sit, stoop, kneel, crouch, or
Frequently lift and/or move up to 10 pounds and occasionally lift
and/or move more than 25 pounds.
Specific vision abilities required by this job include close
vision, distance vision, and the ability to adjust focus.
The above statements describe the general nature and level of work
performed by people assigned to this classification. They are not
an exhaustive list of all responsibilities, duties, and skills
required of personnel so classified. All personnel may be required
to perform duties outside of their normal responsibilities from
time to time, as needed.
OnPoint Medical Group is an EEO Employer.
--- Health insurance plan options for you and your dependents
--- Dental, and Vision, for you and your qualified dependents
--- Company Paid life insurance
--- Voluntary options for short-term disability, and long-term
--- AFLAC Plans
--- Eligible for 401(k) after 6 months of employment with a 4%
match that vests immediately
--- PTO accrued
Salary: $17 - $21
The estimate displayed represents the typical salary range of
candidates hired. Factors that may be used to determine your actual
salary may include your specific skills, how many years of
experience you have and comparison to other employees already in
Keywords: OnPoint Medical Group, Castle Rock , Patient Care Coordinator - OBGYN, Castle Rock, Healthcare , Castle Rock, Colorado
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