Medical Front Office Coordinator/Medical Receptionist
Company: Center Pointe Family Medical Group
Location: Castle Rock
Posted on: June 24, 2022
Job DescriptionOur Busy Family Practice Office currently has an
opening for a Full Time Front Office Coordinator. We have three
locations, and this position is at our office in Castle
Rock.General Summary of Duties: Performs day-to-day administrative
and general office duties for practice administrator, clinical
services manager, providers, or physicians including: answering
telephones, taking messages, scheduling appointments, copying, and
creating/updating charts. Receives incoming telephone calls in a
prompt, courteous, and professional manner and greets/assists
patients and visitors in the same manner.Major
1. Answer and screens telephone calls in a courteous manner, and
record messages for physician and other personnel.
2. Schedule patient appointments and procedures per established
policies and procedures.
3. Obtain accurate information from patients and ensure all
registration forms are complete.
4. Collect patient and insurance payments and reconcile charges
5. Follow up with non-clinic providers to verify if patient has/has
not completed outside referral.
6. Prepare patient paperwork in advance and scan into patient
charts when complete.
7. Maintain files and records in a confidential manner.
8. Maintain organization and efficiency of front office, including
office supply inventory.
9. Maintain patient confidentiality.
10. Perform other related duties as directed or assigned.
EDUCATION: High school diploma or GED.
EXPERIENCE: Minimum of two years of administrative assistant
experience in a medical office, including medical billing
Performance Requirements:Knowledge:1. Knowledge of clinic policies
and procedures.2. Knowledge of medical terminology and insurance
practices.3. Knowledge of computer programs and applications.4.
Knowledge of grammar, spelling, and punctuation to type from draft
copy and review and edit reports and correspondence.5. Knowledge of
basic arithmetic to make calculations, balance and reconcile
figures, and make changes accurately.
Skills:1. Skill in operating office equipment2. Skill in handling
paperwork/filing adequately.3. Skill in handling incoming phone
calls and triaging appropriately.4. Skill in written and verbal
communication.5. Skill in gathering, interpreting, and reporting
Abilities:1. Ability to type 60 words per minute using
word-processing software. Able to learn/use other computer programs
including Microsoft Excel, e-mail, Internet, and Microsoft
PowerPoint.2. Ability to work effectively as a team member with
physicians and other staff.3. Ability to sort and file materials
correctly by alphabetic or numeric systems.4. Ability to interpret
and understand insurance benefits and reimbursement.5. Ability to
flexibly respond to changing demands.6. Ability to organize and
prioritize tasks effectively.7. Ability to communicate clearly.8.
Ability to work with little supervision.9. Ability to establish and
maintain effective working relationships with patients, employees,
and the public.
Equipment Operated: Office machinery including computers, fax,
calculator, and photocopier. Occasionally lift and carry files up
to 20 pounds.
Work Environment: Work performed in office environment. Involves
frequent contact with staff and patients. May require working under
Mental/Physical Requirements: Manual dexterity for office machine
operation including computer and calculator; stooping, bending to
handle files and supplies, mobility to complete errands or
deliveries, or sitting for extended periods of time. Stress can be
triggered by multiple staff demands and deadlines.
*Successful candidates will complete pre-employment screening;
which includes, but is not limited to a Criminal Background check,
and drug screen.
Keywords: Center Pointe Family Medical Group, Castle Rock , Medical Front Office Coordinator/Medical Receptionist, Healthcare , Castle Rock, Colorado
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