Senior Manager of Operations Strategy
Company: Disability Solutions
Location: Denver
Posted on: May 3, 2024
Job Description:
Position Type : Full time Type Of Hire : Experienced (relevant
combo of work and education) Education Desired : Bachelor's Degree
Travel Percentage : 10 - 15%Job DescriptionAre you ready to unleash
your full potential?-- We're looking for people who are passionate
about payments to chart Worldpay's path to being the largest and
most-loved payments company in the world.What you will be doingWe
are seeking a dynamic and experienced Senior Manager of Operation
Strategy to join our team. The ideal candidate will be responsible
for driving operational improvements across our partner operations,
partner integration, and partner launch functions. This role
requires a strategic thinker who can critically assess current
processes and technologies, identify areas of opportunity, and
implement solutions to enhance partner experiences while increasing
the scale of our business.
- Partner with the operations leadership team, including partner
operations across all segments, partner integrations, and launch
teams to ensure smooth and efficient operations.
- Evaluate current processes, technologies, and workflows to
identify areas for improvement and implement solutions to enhance
partner experiences.
- Develop and implement strategies to increase operational
efficiency and scalability while maintaining high standards of
quality.
- Define key metrics, targets, and measurements to manage
day-to-day business operations and improve transparency of team
performance.
- Partner with business analytics teams to produce timely
reporting and analytics for the operations teams.
- Create and manage all financial plans, including forecasting
and tracking performance.-- Develop and implement action plans as
needed.-- Be an early-warning system if our current staff
capabilities (staff functions, levels, performance) and tools are
not sufficient to get us from where we are to where we're
going.
- Develop and maintain staff capacity plans for all Platform
Operations functions.
- Collaborate cross-functionally with other teams such as
product, engineering, sales, and customer success to drive
operational excellence and support company goals.
- Evaluate, procure, and manage technology stack to support the
operations teams.
- Stay informed about industry trends, best practices, and
emerging technologies to drive innovation and maintain a
competitive edge.What you bring:
- 7+ years' experience - background in payments operations,
customer / partner support, project management, operations
consulting, process improvement, and technology
implementations
- Previous experience in a Payments environment strongly
preferred.
- Experience working and interfacing with the C-Suite Expertise
in project management, including designing, implementing, and
managing projects.
- Change management experience - demonstrating the value,
creating trust, and achieving adoption.
- Experience in organizing, influencing, and directing multiple
teams and departments.
- Ability to draw insights from unorganized information and help
drive process improvements accordingly.
- Strong communication skills, both written and verbal - ability
to clearly articulate business issues and recommend / synthesize
solutions.
- Self-starter, motivated by achieving measuring and goals within
the team setting. Strong desire to make the entire team
successful.
- Knowledge of Salesforce, HubSpot, Jira, Asana, Zendesk, MS
Office Suite
- Bachelor's degree in business (or related field)What we offer
you
- A competitive salary and benefits
- A variety of career development tools, resources and
opportunities
- The chance to work on some of the most challenging, relevant
issues in the payment industry
- Time to support charities and give back in your community--FIS
is committed to providing its employees with an exciting career
opportunity and competitive compensation. The pay range for this
full-time position is $110,330.00 - $185,350.00 and reflects the
minimum and maximum target for new hire salaries for this position
based on the posted role, level, and location. Within the range,
actual individual starting pay is determined additional factors,
including job-related skills, experience, and relevant education or
training. Any changes in work location will also impact actual
individual starting pay. Please consult with your recruiter about
the specific salary range for your preferred location during the
hiring process.Privacy StatementFIS is committed to protecting the
privacy and security of all personal information that we process in
order to provide services to our clients. For specific information
on how FIS protects personal information online, please see the
Online Privacy Notice.EEOC StatementFIS is an equal opportunity
employer. We evaluate qualified applicants without regard to race,
color, religion, sex, sexual orientation, gender identity, marital
status, genetic information, national origin, disability, veteran
status, and other protected characteristics. The EEO is the Law
poster is available here supplement document available hereFor
positions located in the US, the following conditions apply. If you
are made a conditional offer of employment, you will be required to
undergo a drug test. ADA Disclaimer: In developing this job
description care was taken to include all competencies needed to
successfully perform in this position. However, for Americans with
Disabilities Act (ADA) purposes, the essential functions of the job
may or may not have been described for purposes of ADA reasonable
accommodation. All reasonable accommodation requests will be
reviewed and evaluated on a case-by-case basis.Sourcing
ModelRecruitment at FIS works primarily on a direct sourcing model;
a relatively small portion of our hiring is through recruitment
agencies. FIS does not accept resumes from recruitment agencies
which are not on the preferred supplier list and is not responsible
for any related fees for resumes submitted to job postings, our
employees, or any other part of our company.#pridepass
Keywords: Disability Solutions, Castle Rock , Senior Manager of Operations Strategy, Executive , Denver, Colorado
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