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Assistant Manager

Company: ICWG
Location: Castle Rock
Posted on: November 14, 2021

Job Description:

Overview Car Wash US is the worlds largest local car wash conglomerate with over 200 sites in the United States. Car Wash US operates under Car Wash USA Express, Goo-Goo 3 Minute Express Wash, Mister B's Express Wash, The Wash Factory and Supersonic.The Car Wash US Family is hiring customer service fanatics!People person?Outgoing and positive attitude? Our employees aresuccessfulwith all backgrounds and experience levels. We offer every customer a combination of wash quality, speed and value for the money. The job is similar to restaurants or retail environments.Why employees love working for Car Wash US:Competitive base pay plus the potential to earn weekly commission!Health, Dental, Vision and Life insurance401k matchHSA and FSA plansPaid time off and holidaysParental leaveFree car washes!Career growth opportunities Qualifications Must be highly energetic, hard-working and goal orientedExcellent customer service skills requiredProven communication and leadership skills are a mustMust be at least 18 years oldDegree or certification preferredAbility to work flexible, full-time schedule to include days, evenings, weekends and holidaysPrevious supervisory experience in a customer service industryProficient with computers including Microsoft OfficePrevious POS systems/cashier experienceAbility to work outdoors in ALL weather conditions Responsibilities Direct and supervise employees in the absence of the Site ManagerExecute open & close duties and follow designated proceduresAssist with training employeesEnsure a safe environment for all employees and customers by ensuring compliance with safety proceduresAddress customer complaints in the absence of the Site ManagerEscalate customer complaints to the Site Manager when appropriateAssist with cash management in the absence of the Site ManagerBe polite and available to address all customer concerns and handle them in a professional mannerAlways be ready to assist customers with menu options and paymentProvide customers with information and benefits of the fast pass programGuide cars onto the track with a focused, pleasant, and competent demeanourPerform visual inspections of the condition of each vehicle prior to entering the tunnelBe proficient with all policies and procedures and able to perform them on a daily basis as needed and ensure the same for all other employeesKeep the entire property spotlessly clean and ensure everything is kept in the proper place and organizedKeep vacuums unclogged, hoses hung properly, and trash cans emptiedWork safely and report safety or maintenance issues to managementOther duties as assigned

Keywords: ICWG, Castle Rock , Assistant Manager, Executive , Castle Rock, Colorado

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