Case Manager / Customer Service
Company: Horizon Health and Wellness
Location: Castle Rock
Posted on: February 25, 2021
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Job Description:
The Case Manager / Customer Care Representative position is
responsible for coordinating the scheduling of medical treatment
for individuals who have been involved in auto-related accidents.
The Case Manager / Customer Care Representative works with law
firms to analyze the needs of their clients and coordinate
appropriate medical care based on the recommendations of medical
providers and within the constraints of the known automobile policy
limits. Primary responsibilities include, but are not limited to*
Communicating with medical providers and attorneys* Securing
appointments for clients* Preparing agreements for clients and
medical providers* Ensuring the appropriate documents are signed
and filed* Collecting medical bills and records* Following HIPAA
regulationsThe position is salaried and full-time, Monday through
Friday. Start time can be flexible from 7 00 AM to 8 00
AM.RequirementsThe Case Manager / Customer Care Representative will
be, or possess* "High energy" and "action oriented"* Able to solve
problems and provide solutions to customers* Have a pleasant phone
demeanor* Highly organized* Detail oriented* Excellent oral and
written communication skills* Proficient in Word, Excel, Acrobat*
Able to communicate in a professional manner* Computer proficient*
College degree preferred* Spanish language skills
helpful.BenefitsWell States Healthcare is pleased to offer* A
salary $40,000-50,000 annually, based on skills and experience*
Bonus program* Paid Holidays* Paid Vacation* Health, Medical and
Dental Insurance
Keywords: Horizon Health and Wellness, Castle Rock , Case Manager / Customer Service, Executive , Castle Rock, Colorado
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