Manager of Systems Engineering - CPE Operations

Company: SPECTRUM
Location: Castle Rock
Posted on: February 21, 2021

Job Description:

JOB SCOPE

Responsible for providing ongoing direction and sound leadership to systems engineers responsible for the design, development, implementation, and operations of enterprise-wide customer premises equipment (CPE) platforms and their associated operating systems, databases, and dependencies

DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Provide leadership and direction to engineers on technologies, best practices, and career development
• Oversee all technical operations to maintain the integrity and stability of CPE ecosystems
• Guide the ongoing implementation of operational analytics, monitoring, and reporting of CPE platforms
• Provide 'on-call' leadership support and response to CPE platform issues after normal business hours
• Coordinate preparation of capital and operating budgets for the CPE department
• Perform other duties as requested by supervisorBASIC / MINIMUM QUALIFICATIONS
  • Bachelor's Degree in Business Administration, STEM discipline, or equivalent experience
  • Minimum of Eight (8) years of Hands-on experience with systems and application administration
  • Minimum of Five (5) years of Experience leading a team of engineers in a fast-paced operations environment
  • Minimum of Five (5) years of experience providing coaching, guidance, mentoring, and motivation
  • Minimum of Three (3) years of experience Linux/Unix operating system and command line interfaceADDITIONAL JOB QUALIFICATIONS
    • Working knowledge of UNIX-based platforms
    • Ability to provide effective, results-oriented direction and make sound decisions while under pressure
    • Working knowledge of LAN/WAN topology, network protocols, switches and firewalls
    • Fundamental understanding of carrier-grade systems architecture, design, and security
    • Ability to read, write and speak the English language to communicate in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
    • Ability to prioritize, organize, and simultaneously manage several projects and initiatives effectively
    • Advanced knowledge of troubleshooting tools (i.e tcpdump, netstat, iostat, traceroute, snoop)
    • Working knowledge with System monitoring applications (OP5, Nagios, Solarwinds, HP OpenView, etc).
    • Solid understanding of LAN/WAN topology, network protocols (TCP/IP, FTP, NFS), switches and firewalls
    • Working knowledge activating/maintaining CPE per the DOCSIS, PacketCable, and SNMP specifications
    • Working knowledge with configuration of CPE using the TR-069 and related specifications
    • Working knowledge of the DHCP, DNS, SNMP, and TFTP protocols
    • Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
    • Advanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
    • Advanced ability to create detailed documentation to functionally understand new and existing applications
    • Advanced ability to follow and implement established change and control policies and procedures
    • Working knowledge of development tools, application frameworks, and testing tools.
    • Working knowledge of OSS applications and software
    • In-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
    • Strong ability to transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elementsPREFERRED QUALIFICATIONS
      • Experience with DOCSIS, CMTS, SNMP, TR-069, DHCP, TFTP, DNS, HTTP/S, MySQL, and Amazon Web Services (AWS)
        #LI-NO
        
        Salaries depend on geography, experience, and education; negotiations begin at $80900
        
        For more information on Spectrum's benefits, please click .

Keywords: SPECTRUM, Castle Rock , Manager of Systems Engineering - CPE Operations, Executive , Castle Rock, Colorado