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Manager of Systems Engineering - CPE Operations

Company: SPECTRUM
Location: Castle Rock
Posted on: February 21, 2021

Job Description:

JOB SCOPE

Responsible for providing ongoing direction and sound leadership to systems engineers responsible for the design, development, implementation, and operations of enterprise-wide customer premises equipment (CPE) platforms and their associated operating systems, databases, and dependencies

DUTIES AND RESPONSIBILITIES

  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Provide leadership and direction to engineers on technologies, best practices, and career development
  • Oversee all technical operations to maintain the integrity and stability of CPE ecosystems
  • Guide the ongoing implementation of operational analytics, monitoring, and reporting of CPE platforms
  • Provide 'on-call' leadership support and response to CPE platform issues after normal business hours
  • Coordinate preparation of capital and operating budgets for the CPE department
  • Perform other duties as requested by supervisorBASIC / MINIMUM QUALIFICATIONS
    • Bachelor's Degree in Business Administration, STEM discipline, or equivalent experience
    • Minimum of Eight (8) years of Hands-on experience with systems and application administration
    • Minimum of Five (5) years of Experience leading a team of engineers in a fast-paced operations environment
    • Minimum of Five (5) years of experience providing coaching, guidance, mentoring, and motivation
    • Minimum of Three (3) years of experience Linux/Unix operating system and command line interfaceADDITIONAL JOB QUALIFICATIONS
      • Working knowledge of UNIX-based platforms
      • Ability to provide effective, results-oriented direction and make sound decisions while under pressure
      • Working knowledge of LAN/WAN topology, network protocols, switches and firewalls
      • Fundamental understanding of carrier-grade systems architecture, design, and security
      • Ability to read, write and speak the English language to communicate in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
      • Ability to prioritize, organize, and simultaneously manage several projects and initiatives effectively
      • Advanced knowledge of troubleshooting tools (i.e tcpdump, netstat, iostat, traceroute, snoop)
      • Working knowledge with System monitoring applications (OP5, Nagios, Solarwinds, HP OpenView, etc).
      • Solid understanding of LAN/WAN topology, network protocols (TCP/IP, FTP, NFS), switches and firewalls
      • Working knowledge activating/maintaining CPE per the DOCSIS, PacketCable, and SNMP specifications
      • Working knowledge with configuration of CPE using the TR-069 and related specifications
      • Working knowledge of the DHCP, DNS, SNMP, and TFTP protocols
      • Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
      • Advanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
      • Advanced ability to create detailed documentation to functionally understand new and existing applications
      • Advanced ability to follow and implement established change and control policies and procedures
      • Working knowledge of development tools, application frameworks, and testing tools.
      • Working knowledge of OSS applications and software
      • In-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
      • Strong ability to transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elementsPREFERRED QUALIFICATIONS
        • Experience with DOCSIS, CMTS, SNMP, TR-069, DHCP, TFTP, DNS, HTTP/S, MySQL, and Amazon Web Services (AWS)
          #LI-NO

          Salaries depend on geography, experience, and education; negotiations begin at $80900

          For more information on Spectrum's benefits, please click .

Keywords: SPECTRUM, Castle Rock , Manager of Systems Engineering - CPE Operations, Executive , Castle Rock, Colorado

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