Part Time Sales Manager (PTS)
Company: Carter's, Inc.
Location: Castle Rock
Posted on: January 12, 2021
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Job Description:
Carter's, OshKosh, and Skip Hop stores are conducting interviews
virtually and in-person. Interviews may take place via video and
candidates will be notified of this when scheduling
interviews.POSITION PURPOSEThe Part Time Sales Manager (PTS), in
partnership with the store management team, leads the overall
productivity for their store. The PTS responsibilities include
supporting the management team in driving financial results,
customer experience, employee retention, and delivering brand
standards of operational and merchandising execution. The PTS
supports the team in fostering a positive work environment to
ensure employee and customer satisfaction. This position is
responsible for the coaching, training, and performance of the
store team. The PTS consistently abides by Our Values: Act with
Integrity, Exceed Expectations, Succeed Together, Inspire
Innovation, and Invest in People.ESSENTIAL JOB FUNCTION (TASKS,
DUTIES AND RESPONSIBILITES MOST IMPORTANT)Developing Effective
Teams* Communicates professionally and effectively in all
interactions including customers, business partners, and vendors.*
Regularly communicates associate concerns to the Store Manager for
quick resolution.* Fosters a positive work environment by
capitalizing on opportunities to train, coach, and redirect the
team.* Assists in hiring; actively recruits, completes candidate
review and prescreen to ensure open positions are filled quickly.*
Offers consistent, in the moment, feedback and coaching to store
team.* Recognizes and rewards exceptional performance to increase
employee engagement.* Receives feedback with positive intent and
makes efforts to take appropriate action on that feedback.Customer
Focus* Maintains the Company standard of a neat, clean, and
organized store.* Leads and inspires positive customer interaction
by proving direct feedback and supervision of associates on the
in-store experience.* Consistently models the Brand's service
standards and omni-channel experience by coaching/training others
to success.* Responsible for leading and executing an assigned
Division of Responsibility (DOR) through a high level of planning
and detailed follow through.* Performs Leader on Duty
responsibilities by driving results and responds to customer
concerns timely and with appropriate resolution.Drives Results*
Effectively analyzes business results and takes necessary action to
drive key performance indicators (KPIs).* Assists in executing the
management of labor and payroll expenses to maximize sales and
productivity.* Regularly communicates with store manager to discuss
strengths, opportunities, and trends in business.* Utilizes
customer feedback to identify areas of opportunity to implement
strategies to drive results.* Builds customer loyalty through the
company sponsored programs (Rewarding Moments/PLCC program,
etc.).Merchandising/Operational Execution* Supports management team
with Asset Protection through a consistent level of customer
service, education, and operational controls.* Executes Company
directives within set timelines including visual, signage,
markdowns, and sales promotions.* Analyzes product levels and
utilizes reactionary merchandising to maintain store presentation
standards.* Partners with management team on planning and the
execution of store processes and sales promoting.* Enforces all
company policies and procedures including safety and
security.KNOWLEDGE, SKILLS, AND ABILITIES* High school degree or
GED minimum requirement, Associates degree preferred or equivalent
combination of education and experience.* Minimum of 1-3 years in
retail store management.* Demonstrated customer engagement skills.*
Demonstrates strong listening, written, and oral communication
skills.* Able to build constructive and effective relationships.*
Ability to handle multiple tasks concurrently.* Working knowledge
of computer/ technology (Outlook, Excel, Web navigation).PHYSICAL
DEMANDS* Ability to lift 40 pounds on a regular basis.* Ability to
stand for long periods of time; climb up and down a ladder.*
Constant walking and standing; frequent bending, stooping,
reaching, pushing, and pulling.AVAILABILITY REQUIREMENTS*
Availability to meet the needs of the business that may include
days, nights, weekends and holidays.* Regular work frequency is
required to remain an active employee. Minimum number of hours is
not guaranteed.* Availability changes must be approved by the Store
Manager and will be reviewed based on business needs.* Scheduled
working shifts range from 3-8 hours in length (applicable state
laws apply).NOTE: This job description is not intended to be
all-inclusive. The duties described may be changed or reassigned at
the discretion of management, and the employee may be required to
perform duties that are not listed in the job description.Carter's
is committed to creating a diverse environment and is proud to be
an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, gender, gender identity, sexual orientation, national
origin, genetics, disability, age, veteran status, or any other
status protected by federal, state, or local law.
Keywords: Carter's, Inc., Castle Rock , Part Time Sales Manager (PTS), Executive , Castle Rock, Colorado
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