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Senior Network Sales Engineer

Company: Commnet Broadband
Location: Castle Rock
Posted on: September 13, 2022

Job Description:

General Purpose and Scope:This position will provide support to Commnet Broadband's Enterprise, Residential, and Carrier Sales team. The Senior Network Sales Engineer will have a key role in developing and maintaining strategic account relationships that are vital to Commnet's success in the market and achieving the Company's revenue and EBITDA goals. This position provides technical sales and costing support for service deployment and network expansion. The best fit for this position will possess superior problem-solving skills with the ability to find a solution for, or to deal proactively with work-related problems. Additionally, the candidate must possess strong leadership, project management, time management, analytical, and overall judgement skills to succeed in the role. Strong communication skills (written and oral) as well as a customer focus are paramount, and the individual must be able to prioritize and work under pressure. Must possess big picture understanding of telecom networks (Ethernet, IP, Fixed Wireless, switching, wireless, VOIP, SDWAN, microwave, satellite, etc.), the technologies, process and systems used to engineer, design, build and operate such networks. More importantly, understanding the technology trends that are of importance to your customers and having the skills to serve as a trusted advisor to customers in the technology space.In addition, the Sr. Network Sales Engineer is expected to act as a resource base for peers, provide mentoring and assume a more proactive role in improving operations to meet the Company's objectives. This position will require travel up to 25% of the time and will report to the Chief Revenue Officer (CRO). Duties and Responsibilities (include but not limited to):Customer Facing - Interact and work closely with stakeholders, Sales Managers, Sales teams to actively participate in sales calls and processes to help qualify and prioritize sales opportunities as well as assist and participate in customer's meetings and presentations. Respond to requests for sales engineering - Provide specialized support to the Sales team by providing technical expertise, written technical proposal documents for customers, network design documents, and guidance in the planning and closing of sales opportunities, as well as prepare and deliver customer presentations to technical and executive audiences. Effectively manage workload and priorities to provide quality pre-and post-sales technical support to the sales organization in a timely and accurate manner and driven by a commitment to customer service that compels the Company to acquire and retain loyal customers by anticipating and exceeding their expectations. Interact with other departments including Outside Plant, Facilities, Legal, and so forth as necessary to assist Sales in solution design.Provide Post-Sales Support - Develop and provide a clear, accurate and comprehensive Scope of Work documents and designs that can be used as input to customer proposals and/or RFP responses and provide necessary detail and expectations to ensure an effective hand-off to the implementation team and order processing. Provide Support to Product Development and Process Improvement Teams as requested - Make recommendations to the Product teams on new products or product enhancements that could enable Commnet Broadband to better serve customer requirements and/or position Commnet Broadband in a competitive advantage. The Sr. Network Sales Engineer will need an understanding of basic project management skills and be able to communicate the implementation processes of complex networks to a customer.The Sr. Network Sales Engineer will also be called upon to act as a mentor to Network Sales Engineers as the organization continues to grow. Required Qualifications:Bachelor's degree in engineering, business, marketing, telecommunications or related field and/or relevant industry certifications. Equivalent education, experience, and training may be substituted for the degree requirementSix (6) years of sales and/or engineering experience must have resulted in demonstrable expertise with current and emerging telecommunications technologies and associated protocols and are comprised of the following:Three (3) years involved supporting network architecture in a pre-or post-sales engineering capacity Two (2) involved sales or providing sales support that involved direct contact with customers Demonstrate proficiency working with software essential to the job, including Microsoft Word, Excel, Outlook, PowerPoint, Salesforce, and Google EarthMust be able to maintain a keen understanding of business processes and network management systems as they relate to network performance, network management and reportingMust have strong Sales Ability - ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or ideaMust be able to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes (systems analysis) About the Company: Commnet has been the backbone of rural networks in the United States for decades. We enable or directly deliver high-quality broadband communications services to Tribal Communities and Rural America, driving digital inclusion and providing access to education, work, healthcare, safety, entertainment, and community connectivity. If you have visited the rural west, it is most likely that you have roamed on a wireless segment of our network. If you have needed healthcare or emergency services in these areas, your data likely moved across our fiber. If you know any children or college students studying for a brighter future, we are the network team running connections behind the scenes to support their education. Through the power of partnerships, we enhance the effectiveness of our efforts. Working with local stakeholders means better service to tribal communities, rural telecommunication companies, organizations, and government agencies. Commnet works to enhance the lives of real people through any available avenue we can find. With an eye on the future, Commnet is bringing coverage and faster fiber connections to more communities and partners, facilitating a better and more connected future for everyone.Compensation & Benefits:Hiring Compensation Range: $125,000 - $155,000 base annual salary (compensation determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.).Other Compensation: This role will be eligible to participate in additional quarterly commissions incentives based on sales objectives determined by CRO.Benefits: Commnet is proud to offer a comprehensive suite of benefits to all regular full-time positions (hourly & salaried) to promote overall health, wellness, and financial security for you and your family. Benefits include health, vision, dental, HSA/FSA, life and AD&D, short/long term disability coverage, Parental Leave, emergency travel assistance, 401k, and remote/hybrid work benefit. All employees also get access to the Employee Assistance Program (EAP), which includes services such as 100% confidential counseling, financial information/resources, legal support, and general wellness issues.**A Note to Agencies** All resumes submitted by search firms/employment agencies to any employee at Commnet Broadband (the Company) via email, the internet or in any form and/or method will be deemed the sole property of the Company, unless such search firms/employment agencies were engaged by the Company for this position and a valid agreement with the Company is in place. In the event a candidate who was submitted outside of the Company agency engagement process is hired, no fee or payment of any kind will be paid.All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. PI191318057

Keywords: Commnet Broadband, Castle Rock , Senior Network Sales Engineer, Engineering , Castle Rock, Colorado

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