Office Assistant

Company: Adecco
Location: Colorado Springs
Posted on: January 30, 2026

Job Description:

Job Description Job Description Essential Duties and Responsibilities Receive, open, date-stamp, sort, and distribute incoming mail, packages, faxes, and electronic documents in accordance with defined workflows. Prepare, scan, and index medical record requests and all associated documentation into internal systems, ensuring accuracy, document integrity, and adherence to established naming and filing conventions. Manage preparation and dispatch of outbound mailings, including certified, priority, and time-sensitive correspondence, following USPS and carrier-specific standards. Maintain mailroom equipment (e.g., scanners, mail meters, printers) and perform basic troubleshooting; escalate equipment malfunctions to the appropriate internal or external support resources. Document, monitor, and escalate discrepancies, incomplete submissions, or exceptions encountered during mail processing. Ensure secure handling of all Protected Health Information (PHI) and maintain full compliance with HIPAA, privacy policies, and all applicable regulatory requirements. Maintain a clean, organized, and compliant mailroom environment aligned with departmental standards and audit requirements. Support internal teams by ensuring timely routing and availability of all incoming medical record responses and related documentation. Perform additional administrative or operational tasks as assigned by leadership. Qualifications Minimum Requirements High school diploma or equivalent. Prior experience in a mailroom, administrative support, or operational processing role. Ability to lift, carry, and move packages up to 30 lbs. Basic proficiency with office equipment, including scanners and multi-function devices. Strong attention to detail with the ability to follow standardized procedures consistently. Reliable attendance and adherence to scheduled work hours. Ability to maintain confidentiality and manage sensitive information appropriately. Preferred Qualifications Experience in healthcare operations, medical documentation, or HIPAA-regulated environments. Familiarity with document management systems, electronic health record platforms, or workflow software. Competencies Accuracy and Attention to Detail: Performs tasks with minimal errors; ensures completeness of documentation. Organizational Skills: Maintains structured workflows, prioritizes tasks effectively, and manages time efficiently. Compliance Orientation: Demonstrates consistent adherence to policies, regulations, and privacy standards. Dependability: Maintains consistent attendance and meets deadlines with minimal supervision. Communication: Communicates clearly and effectively with internal stakeholders. Technical Proficiency: Utilizes mailroom and office equipment competently and efficiently. Work Environment and Physical Demands Standard office and mailroom environment requiring prolonged periods of standing, walking, and manual handling of documents and packages. Regular use of scanning equipment, computers, and office machinery. Physical requirements include lifting, carrying, bending, reaching, and repetitive motion associated with document handling. Work is performed on-site during standard business hours; occasional workflow-driven adjustments may be required. Pay Details: $21.00 to $23.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en -us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Keywords: Adecco, Castle Rock , Office Assistant, Administration, Clerical , Colorado Springs, Colorado