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Veterinary Receptionist-COLORADO ONLY

Company: Southern Veterinary Partners
Location: Castle Rock
Posted on: May 7, 2022

Job Description:

The Animal Care Center of Castle Pines is located in Castle Pines, Colorado and has been serving the community for 17 years. We are a full-service animal hospital providing veterinary care to dogs and cats and offer services such as routine medical, surgical, and dental care. Here at the Animal Care Center of Castle Pines, our friendly and compassionate staff take great pride in providing the best possible care and service to our clients and their pet. We look at every client and pet as extended members of our family and cherish every opportunity to provide the TLC you and your pets deserve. If you are a passionate and caring team player please apply today! The Animal Care Center of Castle Pines is located in Castle Pines, Colorado and has been serving the community for 19 years. We are a full-service small animal hospital providing veterinary care to dogs and cats and offer services such as routine medical, surgical, and dental care. We have specialists in dentistry, orthopedics, and rehabilitation. We strive to be as low stress as possible with our patients and have a separate feline area of the hospital. Staff input and growth are of huge importance to us, and we want everyone to feel as though they have growth opportunities within the veterinary field and our hospital. Our staff takes great pride in providing the best possible care and service to our clients and their pets and we as leaders take great pride in caring for our people. -As a Receptionist you will:

  • Receive and place calls to clients for the purpose of scheduling.
  • Prioritize multiple tasks in a calm, organized manner.
  • Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
  • Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian's instructions, and schedule all future appointments.
  • Utilize hospital computer systems to document medical records and communicate with clients and teammates.
  • Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
  • Excellent customer service skills and an exceptional level of communication in a professional manner.
  • Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures.
  • Maintain a positive attitude in all interactions with clients, pets and other teammates.
  • Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
  • Opportunity to cross train and learn hands on veterinary care if you are interested. -
    • Utilizing standard office/business equipment.
    • Knowledge of veterinary medical terminology and procedures.
    • Flexible schedule including some weekend and holiday shifts.
    • Experience with veterinary software is preferred.
    • Ability to work independently on assigned tasks as well as to accept direction on given assignments.
    • Possession of organizational skills.
    • Critical thinking - Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
    • Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.
      • Pay range of $13.00-$19.00/hour
      • Health Care Plan (Medical, Dental & Vision)
      • Retirement Plan (401k)
      • Life Insurance (Basic, Voluntary & AD&D)
      • Short Term Disability
      • Paid Time Off (Vacation & Public Holidays) - for eligible positions only
      • SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
      • Teladoc- FREE doctor access 24/7
      • Discounted Veterinary Care
      • EAP (Employee Assistance Program)
      • A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
      • Opportunity to make an impact in your community while -tackling -a challenging, variety of tasks and the ability to help animals -among a great team of people!

Keywords: Southern Veterinary Partners, Castle Rock , Veterinary Receptionist-COLORADO ONLY, Administration, Clerical , Castle Rock, Colorado

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